Should your business be using VoIP technology?

Companies are moving to VoIP technology and embracing cloud telecommunications. Discover what VoIP is and how your business can benefit.

Posted on: June 21st, 2022 onPlatinum

Businesses are continuing to move to cloud technologies to save costs and boost productivity. When talking about cloud technologies, you may have heard the term “VoIP” used to describe cloud phones. Companies of all sizes are moving to VoIP technology and embracing the benefits of cloud telecommunications. Keep reading to discover what VoIP is and how your business can benefit from VoIP technologies.

What is VoIP?

VoIP stands for Voice Over Internet Protocol. But what does that actually mean? Instead of transmitting your phone conversations over a traditional phone line, it is routed through internet lines. Audio data is broken down to travel through IP networks, then reformed when they reach their destination.

Sometimes referred to as cloud phones, VoIP technology is a virtual phone system that can be accessed from anywhere with an internet connection. Virtual phone numbers are not tied to a specific telephone and can be assigned to any device the company wishes – mobile phone, landline, computer, or laptops.

How can you benefit from VoIP technology?

VoIP has been growing in popularity over the past few years, with many businesses recognising its benefits over traditional telephones. There are countless benefits of implementing and integrating VoIP technology into your business, including:

Lower operating costs

The main reason businesses implement VoIP is for the cost savings it brings to the company. VoIP reduces both operating and capital expenditure, eliminating many additional charges, costly changes as your business grows and evolves, and additional features for no extra cost. You may even find that your employees prefer making all their calls on their mobile phone or laptop, eliminating the need for physical desktop handsets.

Flexibility and scalability

VoIP technology means you can easily add or remove phone numbers and lines when needed. As opposed to a traditional phone system, where physical cabling needs to be installed), this can be done with a few clicks for VoIP phones.

Moving phone connections offsite keeps your phones operating with a steady internet connection. VoIP also offers far greater business continuity than a traditional phone system. VoIP’s flexibility and adaptability are crucial for business continuity and avoiding downtime.


With VoIP technology, you can access premium features, such as call forwarding, call screening, and voicemail, without costing you a fortune. Your business can also leverage the support of additional communications and collaboration tools, such as audio and video conferencing.

How can VoIP softphones improve connectivity?

With VoIP technology, you don’t need to sit by your physical handset to make and receive phone calls. You can take calls anywhere with VoIP softphones, as long as you have an internet connection. This is increasingly important for our flexible and mobile world, with many employees working hybrid across multiple locations.

So, should you use VoIP in your business?

Should your business upgrade its traditional phone system? VoIP technology will benefit any business with lower costs, greater flexibility and mobility, and all the premium features you could need. It can be customised to suit the size of your company, business needs, and your budget.

Find out more about the VoIP technology onPlatinum has on offer, with phones that combine the best of a traditional system, VoIP, and cloud computing. We can provide your business with a fully featured phone system that grows with you without the need for expensive onsite hardware.

Change the way you communicate with onPlatinum. Get in touch with our team today to discover how VoIP technology can benefit your business.

Change the way you communicate with onPlatinum. Get in touch with our team today to discover how VoIP technology can benefit your business.

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