How to utilise cloud phones for remote workers

Posted on: February 25th, 2020 onPlatinum

The number of employees wanting to work from home is increasing. The flexibility of working from any location helps people achieve work/life balance. But remote workers often feel disconnected, and many businesses provide mobile phone numbers which can be costly. Cloud phone systems can help a company save costs and help remote workers feel connected. Find out how to utilise cloud phones for remote workers.

What are cloud phone systems?

A cloud phone system is a Voice Over Internet Protocol (VoIP) based phone. Cloud phone systems act as virtual phone system and can be accessed from any location with an internet connection or mobile data. Employees are provided with phone extensions which they can access from a traditional phone, computer or mobile phone.

How can cloud phones help remote workers?

Cloud phones allow you to scale your business and support remote workers. As these phones are hosted on the internet, remote workers can access their phones from anywhere. Remote workers can still access the features of a traditional phone system such as call routing and conference calls by using a “softphone” on their mobile phone or laptop. Remote workers will feel more connected with co-workers, having the ability to easily confer and collaborate with team members from any location.

Cloud phones will allow a business to hire the best talent in any location, without expensive infrastructure and overhead costs. Additionally, cloud phones provide greater control over security and can help with audits and compliance.

A Managed Service Provider (MSP) such as onPlatinum ICT can provide you with setup and ongoing technical support to get you up and running quickly and help as your business evolves. Our business-grade systems will give you the peace of mind that your phone services will always be working when you need them to be. Contact onPlatinum ICT today to find out how we can support your remote workers with cloud phones.