5 advantages of using Managed IT Services

Posted on: February 20th, 2019 onPlatinum

Managed Services Providers are responsible for ongoing management and maintenance of technology infrastructure. They provide end-user support and service guarantees. For businesses, the cost of hiring qualified IT staff, purchasing infrastructure and keeping systems secure and up to date can be costly. Utilising Managed Services can provide many advantages to an organisation, including:

1. Freeing up IT staff

It’s highly likely that your IT department is already busy. By outsourcing infrastructure maintenance to a Managed Service Provider, IT staff can focus on staff support and internal projects. Complex IT decisions no longer preoccupy them.

2. Greater scalability

An advantage of Managed Services is that they make it easier to scale rapidly as it eliminates the need to train staff and provide them support for new technologies. Managed service providers will have the expertise and resources to implement new projects quickly.

3. Fast problem resolution

It is inevitable that problems will arise with technology. This results in limited work being completed by the IT department, as they will be resolving issues. An advantage of Managed Services is that they come with support and guarantees, meaning that help will be available, and problems resolved efficiently. At onPlatinum ICT, we believe in “Same Day Resolution” and strive to have our client’s issues solved within 24 hours of ticket lodgement.

4. Compliance and security

For businesses, there are many rules they must comply with concerning technology, privacy and reporting. Organisations are regularly audited to ensure they are meeting standards and requirements within their IT. In addition, new security threats are arising daily. Managed Service Providers understand these requirements and risks fully and will ensure that your systems and processes are up to date and secure.

5. Monthly costs

IT infrastructure is very costly, with large upfront payments required to purchase networks, storage, and security. Similarly, further costs arise when problems emerge. With managed services, you can budget efficiently. Costs are broken down into fixed monthly payments instead of large upfront expenses. Companies know exactly how much they will be required to pay over their contract.

Managed Services provide many advantages to companies. They ensure businesses are running efficiently and not wasting time and resources in managing IT.

Are you still unsure if Managed IT Services are right for your company? Learn more about our Managed IT Services or Get in touch with us today.