5 advantages of using Managed IT Services

Managed Services Providers are responsible for ongoing management and maintenance of technology infrastructure. They provide end-user support and service guarantees. For businesses,…

Posted on: February 20th, 2019 onPlatinum

Managed Services Providers are responsible for ongoing management and maintenance of technology infrastructure. They provide end-user support and service guarantees. For businesses, the cost of hiring qualified IT staff, purchasing infrastructure and keeping systems secure and up to date can be costly. Utilising Managed Services can provide many advantages to an organisation, including:

1. Freeing up IT staff

It’s highly likely that your IT department is already busy. By outsourcing infrastructure maintenance to a Managed Service Provider, IT staff can focus on staff support and internal projects. Complex IT decisions no longer preoccupy them.

2. Greater scalability

An advantage of Managed Services is that they make it easier to scale rapidly as it eliminates the need to train staff and provide them support for new technologies. Managed service providers will have the expertise and resources to implement new projects quickly.

3. Fast problem resolution

It is inevitable that problems will arise with technology. This results in limited work being completed by the IT department, as they will be resolving issues. An advantage of Managed Services is that they come with support and guarantees, meaning that help will be available, and problems resolved efficiently. At onPlatinum ICT, we believe in “Same Day Resolution” and strive to have our client’s issues solved within 24 hours of ticket lodgement.

4. Compliance and security

For businesses, there are many rules they must comply with concerning technology, privacy and reporting. Organisations are regularly audited to ensure they are meeting standards and requirements within their IT. In addition, new security threats are arising daily. Managed Service Providers understand these requirements and risks fully and will ensure that your systems and processes are up to date and secure.

5. Monthly costs

IT infrastructure is very costly, with large upfront payments required to purchase networks, storage, and security. Similarly, further costs arise when problems emerge. With managed services, you can budget efficiently. Costs are broken down into fixed monthly payments instead of large upfront expenses. Companies know exactly how much they will be required to pay over their contract.

Managed Services provide many advantages to companies. They ensure businesses are running efficiently and not wasting time and resources in managing IT.

Are you still unsure if Managed IT Services are right for your company? Get in touch with us today.

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Condev Construction pride ourselves on quality construction and building lasting relationships. When considering a new ICT company, we looked beyond IT. We deliberately build long term partnerships with companies that share our corporate culture and ethos. Not only are onPlatinum leading the way with innovative technology and strategic business solutions they are the right business partner for Condev, and we are excited to be working together on many projects that fall outside of the ‘traditional’ ICT arena.

Glenn Cream, Director of Business, Systems and Compliance, Condev Construction.
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As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

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