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Access to our team of experts with 24/7 support

Far from ‘set and forget’, our million-dollar infrastructure provides you the flexibility and reliability you need to drive your business.

Managed IT

We take a proactive approach with our Managed IT Services. Recognising and preventing potential issues before they arise means increased productivity and less expensive downtime for you. We keep downtime to a minimum by prioritising based on the impact of your issues, with resolution within 24 hours or less.

Our team of Australian-based technicians are available 24/7 to manage, support, maintain and monitor your systems remotely, taking away the stress and letting you focus on your business. They are only a phone call away. Our team focus on relationship building to boost morale and productivity and will contact third party suppliers on your behalf.

Our million-dollar infrastructure is always checking for dips in performance, with 98% of issues fixed before you even know about them. We put a strong focus on protection your sensitive data and intellectual property, with backups made in multiple locations and monitoring to ensure you can access the data if needed. Automatic security updates protect you against viruses, malware and ransomware attacks.

Cloud computing

The days of running IT operations in a cluttered server room with expensive onsite hardware are gone. Cloud computing offers superior security, scalability and data protection over an onsite system. Most companies report that they save money when moving to the cloud, and onPlatinum’s cloud solution will help you reduce the costs associated with IT equipment and hardware.

Access your office at any time, on any device, from any location with onPlatinum’s cloud computing. You can transform your business with everything you need hosted in our secure remote facilities.

We partner with world leading data centres and backup your data daily to multiple geographical locations. With automatic security patches and access to the latest software updates at no additional cost, be assured that your sensitive data and information will be protected.

Our cloud solutions are tailored and customised to your business needs, with predictable fixed fees and the ability to easily scale with demand.

Cloud backup

We also have your data covered. Having a backup and retention plan is an essential practice for businesses. Data loss happens, even in the cloud. Whether by user error (accidentally deleting data) or through malicious software or hackers, data loss can be costly.

onPlatinum works with Skykick to backup and retain critical information and files in Microsoft 365. Skykick protects your data across Exchange Online, SharePoint, OneDrive, and Teams, with comprehensive data protection and backups throughout the day. You no longer need to worry that your important cloud data could be gone at the press of a button.

Expensive engine room? Manage costs, migrate to the cloud (and out of the office), and make critical backups when you partner with onPlatinum. Contact us today.

What our clients say

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Condev Construction pride ourselves on quality construction and building lasting relationships. When considering a new ICT company, we looked beyond IT. We deliberately build long term partnerships with companies that share our corporate culture and ethos. Not only are onPlatinum leading the way with innovative technology and strategic business solutions they are the right business partner for Condev, and we are excited to be working together on many projects that fall outside of the ‘traditional’ ICT arena.

Glenn Cream, Director of Business, Systems and Compliance, Condev Construction.
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As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

Travis Barlow - Managing Director, Vodafone Business Centre
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onPlatinum ICT has become a core component of our business functionality. We utilise a suite of services from internet connection, cloud computing and a hosted phone system, enabling us to save on resources. Simply put, onPlatinum ICT is the perfect fit for us.

Bernie Hogan – Chief Executive, Queensland Hotel Association (QHA)
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Being a franchise network, we at First Class Accounts understood the importance of a mobilised workforce. onPlatinum ICT implemented cloud computing virtually seamlessly, allowing us to work anywhere and on any device at any time.

Debbie Stanton - General Manager, First Class Financial Group
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